Pay a bill

Received a bill in the mail from us? If you need to pay a tax bill (also called a notice of assessment), choose from the following options. See Bill FAQs below for any bill questions.

Can’t pay in full now? Set up a payment plan

About your bill number

You’ll need your bill number to pay using any of our online payment methods. Depending on your bill, you’ll see either a:

  • 5-digit bill number (XXXXX)
  • 11-character bill number, starting with an “L” (LXXXXXXXXXX)Pay online directly from your bank account (free)

Pay online directly from your bank account (free)

Pay from your checking or savings account.

Business tax bills

  1. Log in to Virginia Tax Online Services using your bill number and your Virginia Tax account number.
  2. Have your bank account and routing numbers ready

Individual income tax bills

  1. Log in to QuickPay using your bill number and your Social Security Number (SSN)
  2. Have your bank account and routing numbers ready.

Credit or debit card (additional fee)

We use Paymentus to process credit and debit card payments. 

For individual income tax bills, choose Individual Bill Payments. For business tax bills, choose Business Bill Payments. 

Have your 5-digit bill number and Virginia Tax account number (SSN for individuals) ready.  

Check or money order    

  1. Make your check or money order payable to: Virginia Department of Taxation.
  2. Write your bill number and your Virginia Tax account number (SSN or FEIN) in the memo line. 
  3. Mail your payment to the appropriate address: 

Businesses

Virginia Department of Taxation
P. O. Box 1777
Richmond, VA 23218

Individuals

Virginia Department of Taxation
P. O. Box 2369
Richmond, VA 23218

Bill FAQs

Why did I get a bill? 

If you owed taxes when you filed your return but didn’t pay them, or didn’t pay them in full, we send you a bill for the amount you owe and any applicable penalties and interest. You have 30 days to pay or respond to the bill before additional penalties and interest accrue.   

What happens if I ignore my bill? 

Don’t ignore your bill. If you don't pay or respond to the bill within 30 days, we may begin collection activity. If you're having trouble paying the full amount, you should contact us at 804.367.8045 as soon as possible – there may be options. 

What if I can’t pay my bill? 

If you can’t pay the full amount now, you have options. 

What if I didn’t pay my taxes by the filing deadline, but don’t have a bill from Virginia Tax yet?

If you didn’t pay your taxes owed by the filing deadline, but have not received a bill yet, you can pay your taxes on the following pages: 

What if I think my bill is incorrect? 

You have the right to challenge any bill or notice you disagree with.  

  • You can request an informal review by calling Customer Service. We can resolve many matters over the phone.   

  • If we can’t resolve the issue over the phone, you can present your case in writing. Please explain why you disagree with the assessment, and include any documentation needed to support your position, including tax returns, receipts, and tax payments. Use the address provided on your bill, or mail your request to:   

    Customer Service, Contact Center 
    PO Box 1115 
    Richmond, VA 23218-1115 

To give us time to review an inquiry and stop any collection actions, you must notify us that you are disputing the amount within 30 days from the date the bill was issued. 

Can I file an appeal? 

If you’re not satisfied with the results of your informal review, you have the right to file an appeal within 90 days of the date of assessment. An appeal is a request for a ruling from the Tax Commissioner, and is best for resolving questions of law related to audits, bills, or adjustments. 

What are my rights as a taxpayer? 

See the Taxpayer Bill of Rights for information about your rights and responsibilities regarding the assessment and collections processes. 


Payment Fee - Returned Payments: If your financial institution does not honor your payment to us, we may impose a $35 fee (Va. Code § 2.2-614.1). This fee is in addition to any other penalties and interest you may owe. 

If you have any other questions, or don’t understand your bill, contact us for help